Privacy policy

At DESYN, we value your privacy and are committed to protecting your personal information. This Privacy Policy outlines how we collect, use, disclose, and safeguard your information when you visit or make a purchase from our website.

By using our website, you agree to the terms outlined in this Privacy Policy.

1. Information We Collect

We may collect the following types of information:

Personal Information

When you place an order or interact with our website, we may collect:

  • Full name

  • Billing and shipping address

  • Email address

  • Phone number

  • Payment details (processed securely via third-party payment gateways)

Non-Personal Information

  • IP address

  • Browser type and device information

  • Pages visited and browsing behavior

  • Cookies and usage data

2. How We Use Your Information

We use the collected information to:

  • Process and fulfill your orders

  • Provide order updates and customer support

  • Improve our website and services

  • Send promotional emails or updates (only if you opt-in)

  • Prevent fraudulent transactions and enhance security

3. Sharing of Information

We do not sell, trade, or rent your personal information to third parties.

Your information may be shared with:

  • Payment gateway providers (for secure payment processing)

  • Shipping and logistics partners (for order delivery)

  • Service providers assisting in website operations

All third parties are required to maintain the confidentiality of your information.

4. Cookies & Tracking Technologies

Our website may use cookies and similar tracking technologies to:

  • Enhance your browsing experience

  • Remember your preferences

  • Analyze website traffic and performance

You can choose to disable cookies through your browser settings, though some features of the website may not function properly.

5. Data Security

We implement appropriate technical and organizational measures to safeguard your personal data against unauthorized access, misuse, alteration, or disclosure.

However, no method of transmission over the internet is 100% secure. While we strive to protect your information, we cannot guarantee absolute security.

6. Data Retention

We retain your personal information only for as long as necessary to:

  • Fulfill the purposes outlined in this policy

  • Comply with legal and regulatory obligations

  • Resolve disputes and enforce agreements

7. Your Rights

You have the right to:

  • Access your personal information

  • Request correction of inaccurate data

  • Request deletion of your personal data (subject to legal obligations)

  • Opt out of marketing communications at any time

To exercise any of these rights, please contact us using the details below.

8. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of such websites.

9. Updates to This Policy

DESYN reserves the right to update or modify this Privacy Policy at any time. Changes will be effective immediately upon posting on the website.

10. Contact Us

If you have any questions regarding this Privacy Policy or how your data is handled, please contact us:

Email: customercare.desyn@dprsoverseas.com
Phone: +91 129 3685021
Address: DPRS Overseas Pvt. Ltd., Adore Business City, P7 G3, Sector 72–73, Faridabad, Haryana 121006, India